Do You Need a Contract When you Are Selling and Installing But Not Monitoring?

Ask the Attorney:  I have some customers that just want equipment sold and installed for them but not monitoring service, what, if anything, should I do to protect my business?

Just as your monitored customers could experience as loss, so could a customer to whom you sold and installed alarm equipment. So, even if you are not facilitating third-party monitoring, you will still want a contract to protect your business.  This contract won’t be the same as a typical monitoring agreement, but will still have some of the same essential elements:

  1. A detailed description (type, manufacturer, model) of the equipment sold and installed.
  2. An Indemnity agreement.
  3. Limitations of liability and damages.
  4. A subrogation waiver.
  5. A notice of the right to cancel.
  6. The customer’s signature.