When it comes to alarm systems one size does not fit all. If it appears you have come in and installed a cookie-cutter system with no regard for the customer’s unique needs, you’re going to open yourself up as a potential target for having installed the wrong alarm system for the situation. By contrast, if you do the work you should and offer a system that fits the situation, you’ll gain life-long customers by showing your expertise and caring, and perhaps increase your sales. Here are four best practices when installing or taking over an alarm system to document your customer’s needs and what you installed and why. Continue reading
Category Archives: Sales and Installation
Does the EPA’s Lead-Based Paint Renovation, Repair and Painting Program apply to you?
The United States government enacted a regulation, enforced by the Environmental Protection Agency, requiring the use of lead-safe practices in common renovation activities to prevent lead poisoning. The regulation became fully effective on April 22, 2010.
Is this regulation applicable to the work you are doing in the security industry? The short answer is yes. Continue reading
Three ways to avoid deceptive practices claims.
Each state has consumer protection laws prohibiting what are deemed unfair and deceptive trade practices. Within all that legalese of prohibited conduct there are many traps for the unwary. Fortunately, there are some things you can do to protect your business from these allegations—not to mention keep your customer ’s trust, and perhaps even avoid a lawsuit.